return policy

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy for any reason, here's how we handle returns:

  • Return window: 30 days from the date of delivery
  • Condition: Items must be unused, in original packaging, and in the same condition received
  • Non-returnable items: Final sale items, gift cards, and perishable goods
  • Process: Email us at jrstradingcompanyus@gmail.com with your order number to initiate a return
  • Refunds: Approved refunds are processed within 5–7 business days to your original payment method
  • Exchanges: We're happy to exchange items for a different size or color
  • Shipping costs: Return shipping is the customer's responsibility unless the item arrived damaged or incorrect